1 Who We Are
CV-Perfect SRL (“CV-Perfect”, “we”, “us”, “our”) operates the website cv-perfect.com and provides CV, résumé, cover-letter and related career-document services. We are registered in Romania and subject to the EU General Data Protection Regulation (“GDPR”).
Contact
- Email: privacy@cv-perfect.com
- Phone: +40 31 005 04 70 (09:00-17:00 EET, Mon-Fri)
- Data-Protection Officer (DPO): dpo@cv-perfect.com
2 Personal Data We Collect
| Category | Examples | Source |
|---|---|---|
| Contact Data | Name, email, postal address, phone | Forms/order flow |
| Profile Data | Career history, education, skills contained in uploaded CVs or questionnaires | File upload/API |
| Billing Data | Billing name, address, last four digits of card, PayPal transaction ID | Payment processor |
| Usage Data | IP, browser, pages viewed, time on page, referring URL | Cookies & analytics |
| Marketing Preferences | Newsletter opt-ins, resume-tip subscriptions | Checkbox at sign-u |
3 How We Collect Data
We collect data directly when you create an account, purchase a service, upload documents or interact with support; and automatically via cookies, pixels and similar technologies.
4 Legal Bases for Processing (GDPR Art. 6)
- Contractual necessity – to draft and deliver your CV package.
- Consent – optional marketing emails; you may withdraw at any time
- Legitimate interests – site security, fraud prevention, service analytics balanced against your rights.
- Legal obligation – tax and accounting record-keeping
5 Purposes of Processing
- Produce, edit and deliver career documents;
- Process payments and issue invoices;
- Provide customer support;
- Improve and secure the website;
- Send product updates and career tips where permitted.
6 Data Sharing
We do not sell personal data. We share only with:
| Recipient | Reason |
|---|---|
| Cloud hosting & ATS scanning vendors | Infrastructure & document processing |
| Payment processors (e.g., Stripe, PayPal) | Billing and refunds |
| Freelance writers under NDA | Drafting your documents |
| Legal or regulatory authorities | Compliance with law |
7 International Transfers
Where partners are outside the EEA, transfers rely on:
- EU-U.S. Data Privacy Framework certified vendors, or
- Standard Contractual Clauses approved by the European Commission.
8 Data Retention
We keep project files for 24 months after final delivery to allow follow-up revisions, then delete or anonymise them, unless a longer period is required by law
9 Your Rights
Under GDPR you may access, rectify, erase, restrict, object, or port your data, and lodge a complaint with the Romanian DPA (ANSPDCP). EU/UK requests: email dpo@cv-perfect.com.
California Residents (CCPA/CPRA)
You have the rights to know, delete, correct, opt-out of sale/share and to non-discrimination.Submit verified requests to privacy@cv-perfect.com.
10 Cookies & Tracking
We use first-party cookies for authentication and analytics and third-party pixels for advertising. A cookie banner allows granular opt-in and a “Do Not Sell/Share My Info” link for U.S. visitors.
11 Security Measures
We employ HTTPS, encryption in transit and at rest, role-based access controls and regular penetration testing.ftc.gov [Unverified] Absolute security cannot be guaranteed.
12 Children’s Privacy
Our services are not directed to children under 13 and we do not knowingly collect their data. If we learn that we have, we will delete it per COPPA guidance.
13 Automated Decision-Making
No automated profiling that produces legal or similarly significant effects is carried out. [Unverified]
14 Changes to This Policy
We will post any changes on this page and, if material, notify registered users via email 30 days before they take effect.
15 Contact
Questions about this policy?
Email: privacy@cv-perfect.com
Postal: 4 Frunte Lata Street, Suite 21, Bucharest 050685, Romania
Last updated: 9 July 2025